Blog Post

Increase Amazon Sales: How to Win the Buy Box

July 18, 2023

Amazon’s Buy Box is a notable feature that’s important to know about for any seller looking to increase Amazon sales. The Buy Box, the white box on the right side of the product detail page, is where customers can begin the purchasing process by adding items to their shopping carts. Notably, only professional sellers who have met Amazon’s performance-based requirements are eligible to compete for the Buy Box. Believe it or not, it has a significant impact on sales as 82% of Amazon sales go through the Buy Box, and the percentage is even higher for mobile purchases. But how do you win this pivotal spot? In this article, we will attempt to outline some of the key factors to consider in your quest to win the Amazon Buy Box.


Understanding Amazon’s Buy Box Algorithm

To win the Buy Box, you’re going to need to first understand what Amazon’s algorithm considers. It takes into account multiple factors such as price, availability, shipping, and seller performance metrics. In short, having the lowest price simply isn’t enough.

Competitive Pricing: While pricing isn’t everything, it does still matter. It’s important to maintain competitive pricing, which doesn’t necessarily mean the lowest. A tool like Amazon’s Automated Pricing tool can help you keep up with the pricing competition.

Availability and Stock Levels: Sellers who maintain consistent stock levels have a better chance of winning the Buy Box. Amazon wants to ensure that the products in the Buy Box are readily available for purchase.

Shipping Performance: Efficient shipping is paramount. Amazon monitors your shipping performance through metrics such as on-time delivery rate, tracking rate, and late shipment rate.

Seller Rating: Your overall seller rating is a key component in Amazon’s algorithm. A high seller rating indicates reliability, which Amazon values highly.

Strategies to Win the Buy Box and Increase Amazon Sales

Now that you hopefully understand the Amazon Buy Box algorithm, let’s explore some strategies you can employ to win that coveted spot.

Opt for FBA: Amazon’s Fulfillment by Amazon (FBA) service is one of the quickest ways to enhance your eligibility for the Buy Box. It should be no surprise that Amazon will always favour sellers who use their fulfilment services. When you opt for FBA, Amazon handles the storage, shipping, and customer service for your products. This means Amazon has complete control over several factors important to the Buy Box algorithm, such as shipping time and stock availability. Additionally, FBA items are automatically eligible for Amazon Prime, making them more attractive to a significant base of loyal customers. While FBA comes with its own costs, the potential benefits in terms of Buy Box win rate can outweigh these expenses for many sellers.

Improve Order Defect Rate (ODR): ODR is a key metric that Amazon uses to measure a seller’s customer service quality. It includes all orders with one or more defects, such as negative feedback, a chargeback, or reported A-to-Z Guarantee claims. Maintaining a low ODR is paramount for not just winning the Buy Box, but when it comes to selling on Amazon in general. You should focus on excellent customer service to try to avoid negative feedback, and handle returns and refunds promptly and professionally to maintain a low ODR.

Consistent Stock: Consistently maintaining stock availability is another essential for winning the Buy Box. Regularly check your inventory levels and forecast your product demand as accurately as possible to avoid stockouts. You should utilize an effective inventory management system to streamline this process. The brand-new Juiced app can help you with this. Our app allows for bulk listing as well as an all-in-one inventory management hub across Amazon, eBay, Shopify and more. As well as that, we inform you on the most profitable releases across sneakers, electronics, collectables and more. You can sign up today for free by clicking here. After all, Amazon’s algorithm favours sellers who can consistently provide products to customers.

Fast Shipping: Shipping speed is a crucial factor in winning the Buy Box. Amazon customers have become accustomed to quick delivery times, particularly those with Prime memberships. Ensure you’re able to deliver products within the time frame promised. Offering expedited shipping options, where possible, can also be beneficial. Again, using FBA or Seller Fulfilled Prime (SFP) can help in this regard as Amazon gives preference to its own trusted delivery processes.

Competitive Pricing: While price is not the only factor considered by Amazon’s Buy Box algorithm, it remains a crucial one as mentioned before. Monitor your competitors and keep your prices competitive as much as possible. Using Amazon’s Automated Pricing tool can help you adjust prices based on those of your competitors. With this, you can set pricing rules that automatically match or beat the price set by other sellers. Additionally, third-party repricing tools such as RepricerExpress offer more advanced features and flexibility, allowing you to set repricing rules based on various factors like seller rating, location, and more.